Our Promise
Together we will provide life-changing support for the millions of refugees who were left with no choice but to flee their homes and seek protection.
Supporters like you help ensure we are, in every sense, a refugee focused organisation. We are dedicated to treating you with the highest level of care and respect, through our promise and alignment to our Values.
To be accountable
To ensure your funds are used effectively to bring about change in the lives of refugees and displaced people.
By investing in long-lasting change we keep our administration costs to a minimum, ensuring that 75% of all donations go directly to support refugees and displaced people.
To act with integrity
Your donations will always be used where the need is greatest, supporting a better world for refugees and displaced people.
We will promptly acknowledge your contribution and keep you updated, according to your wishes. We will share the meaningful impact your contributions are having on the lives of refugees and displaced people.
As a member organisation of ACFID, FIA and the PFRA, Australia for UNHCR complies with their respective Codes of Conduct and Standards and ensures your data is secure and used in accordance with our Privacy Policy.
To be inclusive
This enables us to be a stronger collective force. We listen to and encourage your ideas and feedback, whilst striving to create an environment of mutual respect and trust.
We aim to develop a partnership with you to provide refugees and displaced people with the essential and ongoing support they need.
To be sustainable
We are focused on meeting the long-term needs of refugees and displaced people.
We can only deliver long-lasting change to refugees and displaced people with your kind support.
To take pride in our people
Our people will strive to communicate with you in an open, honest and timely way, and in accordance with our Privacy Policy.
We invest in developing the skills of our people, so that they grow in their careers, to better support you and our beneficiaries.
To promote teamwork
We work together to enable refugees and displaced people to make a positive impact within their communities.